We absolutely see emergencies during normal business hours. An emergency gets treated exactly as such. Our veterinary technicians will triage your pet, have a veterinarian complete the evaluation, do our best to educate you on the situation, and begin treatments as rapidly as the pet’s family provides consent to perform diagnostics and treatment. We ask that all of our clients understand we will balance emergencies with scheduled appointments. We will do our best to communicate with and respect all of our clients just like we would expect our own family members to be treated in similar situations.
We sure prefer appointments. We absolutely see walk-ins, but if all of our veterinarians and staff are busy and your pet is not deemed to be in an emergency situation, we will ask you to wait for the next available provider – and sometimes that can take awhile. We respect everyone’s schedule and do our very best to stay on time and squeeze you in if we can. We do not want to rush our visit with anyone and we want all of our clients to feel that their time spent in consultation with us is always valuable for them. Call today to see why everyone is buzzing about our San Antonio veterinarians!
We constantly work to improve the total client and patient experience. We invest a great deal of resources into training our team to be the best vet clinic in San Antonio. We are often training on new techniques, treatments, and medications. We often work to develop better communication skills.
Ultimately, your support of our family-owned business immediately supports the local economy here in San Antonio! Because we have deep ties to our San Antonio community, our paychecks end up in San Antonio and surrounding areas.
Whenever possible we reinvest in bettering our facility and choosing to hire local small businesses instead of national contracts. For example – replacing and maintaining our technology such as our phone systems, computers, and other medical equipment; maintaining our website and social media presence; servicing our insurance needs; servicing our building repairs
We have 3 full-time veterinarians at our San Antonio vet clinic. Dr. Powell practiced as a sole provider until he hired Dr. Stephanie Horstmann in April 2017. Dr Nikki Lejeune joined the team in June 2019. With 3 full-time veterinarians, we can see your furry friend on very short notice.
Acorn Hill Animal Hospital was established in the 1970’s. Dr. Don Johnson was the owner and veterinarian until his passing in 2010. Dr. Clint Powell purchased the veterinary hospital in 2011 and has worked ever since to make Acorn Hill Animal Hospital the best vet clinic in San Antonio